All payments to Brij Education need to be paid by due date reflected on the invoice.
All packages sold are non-refundable unless stated otherwise.
Packages are to be used on a “Term” basis, ie: parent must choose a Term of 12 weeks they wish to join. Each time a term is confirmed, 12 weeks will automatically be deducted from the package. We do not allow for a switch of Term once it has been confirmed except in special circumstances. This will be considered on a case by case basis.
If a member were to miss any classes within the Term, please refer to our Makeup Session Policy.
Talking Party full term fee is non-refundable unless stated otherwise. Written notice needs to be provided to [email protected] no later than 7 calendar days (1 week) before program start date.
For any given refund processed, all transaction fees will be borne by the purchaser.
Brij Education will notify the Member within three (3) working days upon knowledge of any of the following:
a) It does not commence the Programme on the Programme Commencement Date;
b) It terminates the Programme before the Programme Commencement Date;
c) It does not complete the Programme by the Programme Completion Date;
d) It terminates the Programme before the Programme Completion Date;
Members are allowed 2 Makeup Sessions per term. This is valid upon the following conditions:
a) No 1-to-1 makeup sessions will be permitted
b) The member notifies us in writing (SMS, WhatsApp, Email) minimally 3 days in advance that they will need to reschedule to qualify for a makeup session