Payment Terms

• Payment may be made through:
  • PayNow - QR code will be provided within the invoice
  • Bank transfer
  • Wise transfer
  • For USD fees: VISA/Mastercard/Apple Pay through our payment processor
• All payment transaction details will be provided in the invoice
• Subsequent term fees will be paid by the due date stipulated in the invoices
• If any fee is not fully paid by the due date, Brij Education reserves the right to terminate the student’s Enrollment
• Fees are non-transferable and cannot be credited to another student
• Brij Education reserves the right to revise its fees from time to time

Package Terms

• All packages sold are non-refundable unless stated otherwise.
• Packages are to be used on a “Term” basis, eg: parent must choose a Term they wish to join. Each time a term is confirmed, the relevant Term’s fees will automatically be deducted from the package. We do not allow for a switch of Term once it has been confirmed except in special circumstances. This will be considered on a case by case basis
• If a member were to miss any classes within the Term, please refer to our Makeup Session Policy.

Refunds & Cancellations

• Talking Party full term fee is non-refundable unless stated otherwise. Written notice needs to be provided to [email protected] no later than 7 calendar days (1 week) before program start date.
• For any given refund processed, all transaction fees will be borne by the purchaser.

Refund for withdrawal due to non-delivery of Programme:

• Brij Education will notify the Member within three (3) working days upon knowledge of any of the following:
  1. It does not commence the Programme on the Programme Commencement Date;
  2. It terminates the Programme before the Programme Commencement Date;
  3. It does not complete the Programme by the Programme Completion Date;
  4. It terminates the Programme before the Programme Completion Date;

Makeup Session Policy

• Members are allowed 2 Makeup Sessions per term. This is valid upon the following conditions:
  1. No 1-to-1 makeup sessions will be permitted
  2. The member notifies us in writing (SMS, WhatsApp, Email) minimally 3 days in advance that they will need to reschedule to qualify for a makeup session
  3. If the member fails to show up on that day without advanced notice, it will be counted as a “No Show”. A No Show is non-refundable and does not qualify for a makeup session.
  4. The member will be informed of other sessions that are available. Available sessions are:
     • Existing sessions that are running and regularly has less than 6 members in the session
     • Maximum number of members allowed per session is 6
  5. Topics taught in the Makeup Session will not be adjusted to accommodate the member taking the Makeup Session. This is to be fair to the regulars of that session
  6. Makeup will be on a First-Come-First-Serve basis. Please let us know in advance to secure your slot
  7. Makeups for short notice due to medical / bereavement reasons are permitted but will be considered on a case by case basis.

Non-Refundable Fees: